WHAT IS A CUSTOMS DUTY?
When you import goods into a particular country, region or customs territory, you may encounter a charge known as a "Customs Duty" imposed by the local customs authorities in the country where the goods are being imported into.
If Customs Duty is required by your territory, you'll be responsible for paying it to the authorities. In cases where Customs Duty is applicable, the payable amount is typically calculated based on the value and type of the goods you're importing, and what country you’re importing into.

AM I REQUIRED TO PAY CUSTOMS DUTY FEES AT SIGNET SUNDAY?
You won’t need to pay customs fees when the goods purchased are being shipped within the UK or to the EU. However, for other locations, you may receive customs charges issued by your local customs authority. Please see below for further information.

WHAT IF I DECIDE NOT TO PAY THE CUSTOMS DUTY?
If you choose to decline the customs fee, we need to verify with the courier that your package will be returned to us, before processing a refund for your order. A shipping and handling fee will be deducted from your refund to cover the return costs. To avoid potential customs fees and surprises, we recommend contacting your local customs office for information before placing your order with Signet Sunday.

MORE QUESTIONS?
Please contact our support team info@signetsunday.com and fill out the below form.